隐私政策

Last updated: April 2026

At LIFE SECRET™, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect your information when you visit our website, purchase from us, or interact with our services.

 

Personal Information We Collect

When you visit our website or place an order, we may collect information including:

  • Your name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment details
  • Order history
  • Website usage information

We only collect information necessary to provide our products and services.


How We Use Your Information

We may use your information to:

  • Process and fulfil orders
  • Provide customer support
  • Improve our website and customer experience
  • Send order updates and service-related communications
  • Send marketing emails, SMS or promotional communications where permitted

By subscribing to our mailing list or providing your contact details, you consent to receiving promotional communications from L Secret. You may unsubscribe at any time.

 

Payment Information

Payments made through our website are processed securely through trusted third-party payment providers.

L Secret Pty. Ltd. does not store full credit card details on our servers.

 

Website Analytics & Cookies

Our website may use cookies, analytics tools and similar technologies to improve user experience, marketing performance and website functionality.

You may disable cookies through your browser settings if preferred.


Third-Party Services

We may use trusted third-party platforms and providers, including Shopify, payment gateways, shipping providers, analytics services and marketing tools, to operate our business.

These third parties may collect, store or process information as required to provide their services.

Your information may be processed outside your country of residence.

 

Wellness Disclaimer

Products sold by L Secret Pty Ltd are intended to support general wellness and lifestyle balance only. They are not intended to diagnose, treat, cure or prevent any disease.

Our products are formulated for adults. Individuals who are pregnant, breastfeeding, taking medication, or under medical supervision should consult a healthcare professional before use.

Please read and follow all usage instructions provided on the product packaging.

International Orders

For international orders, customers are responsible for any customs duties, taxes or import fees required by their local country or customs authority.

 

Refunds & Returns

Due to the nature of ingestible wellness products, opened products cannot be returned or refunded unless required under applicable consumer law. Please refer to our Refund Policy for full details.


Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access or disclosure. However, no online platform can guarantee absolute security.

 

Access & Corrections

You may request access to the personal information we hold about you or request corrections where necessary.

Please contact us using the details below.

 

Changes to This Policy

We may update this Privacy Policy from time to time.

Updated versions will be published on this website.

 

Contact Us

L Secret Pty. Ltd.

Level 11, 66 Clarence Street, Sydney NSW 2000, Australia

info@lsecret.com.au