服务条款
Last updated: April 2026
At LIFE SECRET™, we are committed to providing a safe, transparent and enjoyable shopping experience.
By accessing our website or purchasing products from us, you agree to the following Terms of Service.
General
This website is operated by L Secret Pty. Ltd.
Throughout the website, the terms "we", "us" and "our" refer to L Secret Pty. Ltd.
By using this website, browsing our content, or placing an order, you agree to be bound by these Terms of Service and all applicable laws.
Products
Products sold by L Secret Pty Ltd are intended to support general wellness and lifestyle balance only. They are not intended to diagnose, treat, cure or prevent any disease.
Our products are formulated for adults. Individuals who are pregnant, breastfeeding, taking medication, or under medical supervision should consult a healthcare professional before use.
Please read and follow all usage instructions provided on the product packaging.
We reserve the right to modify, discontinue, update or replace products, packaging, ingredients, specifications or pricing at any time without prior notice.
Pricing & Payment
All prices displayed on this website are in Australian Dollars (AUD) unless otherwise stated.
Prices may be updated from time to time without prior notice.
Payment must be received in full before an order is processed and dispatched.
Payments are securely processed through trusted third-party payment providers. L Secret Pty. Ltd. does not store full credit card information on our servers.
Orders
All orders are subject to acceptance and product availability.
We reserve the right to refuse, cancel or limit orders where we reasonably suspect fraudulent activity, pricing errors, stock availability issues or other circumstances that prevent fulfilment.
If an order is cancelled after payment has been received, a full refund will be issued.
Shipping
Shipping timeframes are estimates only and may vary depending on location, carrier performance, public holidays, weather conditions and circumstances outside our control.
Customers are responsible for ensuring all shipping information provided at checkout is accurate and complete.
L Secret Pty. Ltd. is not responsible for delays, failed deliveries, returned parcels or additional costs resulting from incorrect shipping information supplied by the customer.
For international orders, customers are responsible for any customs duties, taxes, import fees or other charges imposed by local authorities.
Please refer to our Shipping Policy for further information.
Returns & Refunds
Due to the nature of our wellness products, we do not accept returns or provide refunds for change of mind purchases.
If you receive a damaged, faulty, defective or incorrect product, please contact us within 7 days of receiving your order.
Any replacement, refund, store credit or other remedy will be provided in accordance with Australian Consumer Law.
Please refer to our Return & Refund Policy for full details.
Intellectual Property
All content on this website, including text, images, graphics, logos, branding, product descriptions, designs and other materials, is owned by or licensed to L Secret Pty. Ltd.
No content may be copied, reproduced, distributed, modified or used without prior written permission.
Limitation of Liability
To the maximum extent permitted by law, L Secret Pty. Ltd. shall not be liable for any indirect, incidental, consequential or special damages arising from the use of this website or our products.
Nothing in these Terms of Service excludes, restricts or limits any rights available under Australian Consumer Law.
Privacy
Your use of this website is also governed by our Privacy Policy.
By using this website, you consent to the collection and handling of personal information as described in our Privacy Policy.
Changes to These Terms
We may update these Terms of Service from time to time.
Updated versions will be published on this website and will take effect immediately upon publication.
Contact Us
L Secret Pty. Ltd.
Level 11, 66 Clarence Street, Sydney NSW 2000, Australia